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System architecture
101-1620-005 3-7
Administration
applications
System administrators can use the following applications and tools to
manage Octel Unified Messenger.
Voice Mail System Configuration
This application displays property pages for configuring and maintaining
the voice mail system. Properties that are shared across voices servers in a
voice mail domain can be configured centrally. Any changes made to a
voice mail domain’s properties are then replicated to all voice servers in
the domain.
Voice Mail User Administration Extension
This tool adds voice mail administration for a mailbox to Microsoft
Exchange Administrator. It allows an Octel Unified Messenger
administrator to voice enable a mailbox, and maintain voice mail
information for an Octel Unified Messenger subscriber.
Operation History Viewer
This diagnostic tool lets administrators view events generated by voice
mail system activity that are logged in the Octel Unified Messenger
operation history database. They can view live events as they are added to
the operation history database, or view historical events.
Reporting Tool
This tool enables administrators to generate reports for monitoring voice
mail system usage, for planning capacity, and for tracking security. Once
a report is generated, an administrator can zoom in on a specific area of
interest or print the report for easy reference. Reports can also be exported
to several popular file formats, or attached to a message sent via a
MAPI-enabled e-mail system.
Port Monitor
This application provides a graphical interface for checking and changing
the status of ports on a voice server.
OctelNet Gateway Administration Extension
This tool extends Microsoft Exchange Server Administrator with
administration for an OctelNet gateway.
Visual Voice Editor
This application presents a graphical interface for recording customized
company prompts for use by the automated attendant. For example, the
organization’s Welcome greeting. Customized prompts can be recorded
using multimedia equipment or a telephone. Visual Voice Editor displays
audio data as a waveform to enable precise prompt editing.