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IB-PH5560-WC-E-040505
Are all cords connected properly? Are all 4 “AA”
batteries installed? Make sure they are installed
according to the polarity shown.
TROUBLE SHOOTING
13
PROBLEMS CHECK
The Caller ID unit will not function until you have
subscribed the Caller ID service from your local
telephone company. Call your local telephone
company to have Caller ID service installed on your
phone line. Check your phone line connections. Also,
fresh batteries MUST be installed. Make sure all your
phone line connections are secure and corrected.
If it is a private call or a blocked call, the caller’s name
and/or phone number will not appear in the display.
(You will see time & date of call plus some dashes or
the words
“ UNAVAILABLE ”
or
“ BLOCKED CALL”.
)
Reset the contrast level of the LCD display.
Check if batteries are properly installed.
Check if you have received the first Caller ID record. If
you have received the first Caller ID record, your
batteries may be weak.
Is any plug disconnected from the modular phone
plug?
Is any jack improperly wired? Use another phone to
test the jack.
Make sure the Caller ID service is active.
Check if the phone is connected to a working wall jack.
Check if all line cord connections are correct and secure.
Check the TONE/PULSE switch setting.
You may only have PULSE service. Set the TONE/
PULSE switch to PULSE position.
RINGER switch may be set to OFF?
Slide the switch to HI or LO position.
Make sure the handset cords connected properly. Or,
replace the COILED HANDSET CORD. Any phone store
has these cords in different lengths. After some time the
cord may have become overstretched or damaged.
Check if
shows in the display. Since the REDIAL/PAUSE
button has combined function (pause function), the phone
may have been paused. Just press the HOOK switch.
No batteries are installed or batteries are weak or
installed up-side-down.
No dial tone
Phone does not work
Phone does not ring
Can not dial
Cannot store numbers into
memory
Caller ID does not work
The Caller ID display gets dim
or is blank
The Caller ID display does not
show the caller’s information
Static noise on line or cannot
hear calling party or calling
party cannot hear you
REDIAL does not work
IB-PH5560-WC-E-040505.pmd 4/8/2005, 10:49 AM15