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Axxess
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Model 8520 Phone User Guide
Index
A
Abbreviations 5
About This Guide 2
About Voice Mail 7
About Your Phone 3
Accessing Your Mailbox 32
Account Codes 61
ACD Hunt Groups 68
Adding Parties to a Conference 22
Adjusting Your Phone’s LCD Contrast 12
Adjusting Your Phone’s Viewing Angle 12
Administrators 72
Agent Help 67
Agent IDs 68
Alphanumeric Mode 8
Alternate Greeting 14
Assigning Secondary Extension Buttons 59
Automatic Call Answer 45
Automatic Call Distribution (ACD) 68
Automatic System Forwarding 25
B
Background Music 45
Buttons
DSS/BLF 59
lamps 6, 8
message 31
mute 29
secondary extension 59
special 4
C
Call Pick Up (Reverse Transfer) 24
Call Waiting 20
Callbacks 17
Calls
enabling/disabling hunt groups 68
forwarding 25
making conference 22
placing on hold 21
receiving non-handsfree 18
receiving off-hook voice announce 17
redirecting 18
transferring 23
waiting for called phone 17
Camp On 17
Canceling
call forwarding 25
callback requests 17
do-not-disturb 39
messages 31
queue requests 19
reminder messages 41
unheard messages 37
waiting messages 31
Cascade Levels 50
Changing
call screening transfer method 48
directory name 15
fax destination number 49
keymaps 45
language 46
message envelope 47
message search order 49
personal greeting 14
remote access password 65
transfer method 48
voice mail message envelope 47
voice mail password 47
volume levels 44
Clearing Reminder Messages 41
Compatibility 9
Conference Calls 22
Connecting a Headset 28
D
Date, Time, Name, and Extension Number 27
Default Feature Codes 75
Defaults
do-not-disturb message chart 38
mailbox password 13
outgoing call feature code 19
reminder message chart 40
Deleting Station Speed-Dial Numbers 54
Dial Tones 8, 45
Dialing Options 16
Dialing Station/System Speed-Dial Numbers 55
Dialpad Buttons 3
Direct Station Selection/Busy Lamp Field 6, 59