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GETTING STARTED
LEARNING MORE
Axxess
®
Model 8520 Phone User Guide
Q7. How do I scroll the display screen?
A7. Press (the low end of the Volume button) to scroll down or (the high end of the
Volume button) to scroll up.
Q8. Why can’t I program a Station Speed-Dial number to the button I want? It keeps say-
ing that the button is non-programmable.
A8. Your system administrator has programmed that button as a non-programmable but-
ton. Because you cannot override system programming from your phone, you must
choose another button.
Q9. Why can’t I use one of the features described in this guide?
A9. There are a few reasons why you might not be able to access the feature. Some possi-
ble reasons include:
• Your system software version may not support the feature. This guide covers
software versions 3.0 and later. (See page 9 for information about software com-
patibility.)
• Your system administrator may not have enabled the feature for your phone.
• Your system administrator may have programmed your phone to block the fea-
ture.
Q10. If I need further assistance, how do I get technical support?
A10. First, contact your system administrator if you have a question that is not covered in
this user guide. If you need further assistance, contact your local authorized Inter-Tel
dealer. All Inter-Tel sales, service, and support are handled at the local level.