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FINDING YOUR WAY
Axxess
®
Model 8520 Phone User Guide
WELCOME
Your new Model 8520 Phone provides access to several features, each of which is
described in this guide. The About This Guide section below lists the different sec-
tions in this user guide and describes the type of information you can find there. If
you need to access information quickly, refer to the Quick Reference Guide attached
to the front of this guide. You can also tear out the pocket guide to keep as a handy
reference for features you are likely to use while away from the office (Remote Fea-
ture Access and Voice Mail).
ABOUT THIS GUIDE
This guide contains instructions for using the Model 8520 Phone on the Inter-Tel
®
Axxess
®
telephone and voice mail systems. To help you find information more
quickly, this guide is divided into four separate sections, as indicated by the tabs.
These sections include the following:
• Finding Your Way: This section provides the map for your phone and this guide.
It includes figures and general information designed to help you find what you
need.
• Getting Started: If you need to make a call, this is the section for you. It not
only includes basic phone and voice mail information, but it provides instructions
on how to perform everyday tasks, such as answering calls, making calls, access-
ing voice mail, etc.
• Moving On: Once you’ve got the basics down, it’s time to move on to the
advanced features. In this section, you’ll learn how to program speed-dial num-
bers, use remote messaging, define secondary extensions, and access other help-
ful features.
• Learning More: This is the place where the answers are. With a Frequently
Asked Questions (FAQs) section and additional information about the phone and
voice mail systems, you can perform basic troubleshooting and learn more about
the system.
In addition, this guide contains a list of default feature codes (see page 75), an index
(see page 79), and a voice mail flowchart (see page 83) for easy reference.
NOTE: Because the telephone system is very flexible and programmable, the proce-
dures for using the features might vary slightly from the descriptions in this guide. If so,
your trainer or system administrator can tell you how your system differs and how to
use the features.