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Inter-Tel
®
Model 8520 User Guide
GETTING STARTED
TRANSFERRING CALLS
Although transferring calls is considered a basic function of an endpoint, your Model
8520 has many advanced options for this feature. With your endpoint, you can trans-
fer a call to another extension, voice mail, or even an outside line.
To Another Extension
1. EITHER, Press .
OR, Press and dial
to place the call on hold at the other endpoint.
2. Dial the desired extension number.
3. Wait for an answer, announce the call, and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.
NOTE: If you are receiving a transferred call and the Transfer-To-Connect option is
enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press a
button to answer the transferred call.
To Voice Mail
1. Press .
2. Dial the voice mail extension number.
3. EITHER, Dial the desired mailbox number and hang up.
OR, Hang up to send the call to the voice mail menu (so that the caller can select
the mailbox number).
To an Outside Number
1. Press .
2. Select an outgoing line and dial the desired telephone number.
3. Wait for an answer, announce the call, and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press the flash-
ing button to return to the caller.
TRANSFER
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CALL
TRANSFER
TRANSFER