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Inter-Tel
®
Model 8520 User Guide
Index
A
Abbreviations 5
About This Guide 2
About Voice Mail 9
About Your Endpoint 3
Accessing
e-mail messages 81
fax messages 84
voice mail messages 36
your mailbox 34
Account Codes 64
ACD Hunt Groups 72
Adding Parties to a Conference 24
Adjusting
your endpoint’s LCD contrast 15
your endpoint’s viewing angle 14
Administrators 90
Advanced Mailbox
using 78
voice mail flowchart 87
Agent Help 71
Agent IDs 72
Alphanumeric Mode 11
Alternate Greeting 17
Assigning Secondary Extension Buttons 62
Automatic Call Answer 47
Automatic Call Distribution (ACD) 72
Automatic Speech Recognition (ASR) 9
Automatic System Forwarding 27
B
Background Music 47
Buttons
DSS/BLF 62
feature 4
lamps 5, 11
message 33
mute 31
secondary extension 62
special 4
C
Call Pick Up (Reverse Transfer) 26
Call Waiting 22
Callbacks 20
Calls
enabling/disabling hunt groups 72
forwarding 27
making conference 24
placing on hold 23
receiving non-handsfree 20
receiving off-hook voice announce 20
redirecting 21
transferring 25
waiting for called endpoint 20
Camp On 20
Canceling
call forwarding 27
callback requests 20
do-not-disturb 43
messages 33
queue requests 22
reminder messages 44
unheard voice mail messages 41
waiting messages 33
Cascade Levels 54
Changing
call screening transfer method 51
directory name 18
e-mail password 80
fax destination number 52
keymaps 47
language 48
message search order 53
personal greeting 18
remote access password 69
transfer method 51
voice mail message envelope 50
voice mail password 49
voice mail, e-mail, and fax message envelope 86
volume levels 46
Clearing Reminder Messages 44
Conference Calls 24
Connecting a Headset 30
D
Date, Time, Name, and Extension Number 29
Default Feature Codes 87, 94
Defaults
do-not-disturb message chart 42
mailbox password 16
outgoing call feature code 21
reminder message chart 44
Deleting Station Speed-Dial Numbers 57
Delivery Options 40