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Model 8520 User Guide
Dial Tones 11, 46
Dialing Options 19
Dialing Station/System Speed-Dial Numbers 58
Dialpad Buttons 3
Direct Station Selection/Busy Lamp Field 6, 62
Directories
telephone 65
voice mail 67
Disabling
account codes 64
automatic call answer 47
background music 47
cascade levels 55
group listen feature 31
hunt group calls 72
message envelope options 50
paging 60
record-a-call 59
system forwarding 27
time/date option 50
Disconnecting a Headset 30
Display 5
Displaying Information 29
date, time, name, and extension number 29
feature button current values 61
outside party’s name 29
secondary extension button assignments 62
speed-dial assignments 58
speed-dial button assignments 58
Distributing Calls 72
Do-Not-Disturb 42
Dropping Out of a Conference 24
DSS buttons 62
DSS/BLF 6
E
E-Mail Messages 81
E-Mail Reader 9, 79
Emergency Calls 22
Enabling
automatic call answer 47
background music 47
call forwarding 27
cascade levels 55
do-not-disturb 43
enhanced speakerphone 32
group listen feature 31
hunt group calls 72
paging 60
record-a-call 59
system forwarding 27
Ending a Conference Call 24
Endpoint Configuration
changing language selection 48
changing volume levels 46
enabling automatic call answer 47
enabling background music 47
returning to default operation 48
selecting a ring tone 46
Enhanced Speakerphone Mode 32
Entering Account Codes 64
Enterprise Messaging 9
Erasing Station Speed-Dial Numbers 57
Exiting a Conference Call 24
F
Fax Destination Number 52
Fax Messages 84
Feature Button Functions 4
Feature Buttons 3
Features
agent help 71
Automatic Speech Recognition (ASR) 10
E-Mail Reader 79
group listen 31
handsfree 19
hold 23
last number dialed/saved 28
off-hook voice announce 20
record-a-call 59
redial 28
redirect calls 21
reverse transfer (call pick up) 26
ring intercom always 19
SMDR 64
speed dialing 56
Flowchart
advanced mailbox 87
standard voice mailbox 105
Forced Account Codes 64
Forwarding Calls 27
automatic system forwarding 27
manual call forwarding 27
redirecting calls 28
Frequently Asked Questions 91
Full Mailbox 34