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9–2 User’s Guide
Troubleshooting
I want to travel
internationally
with my iPAQ
Pocket PC.
Be sure you have the modem, cable, and plug adapter
appropriate for the country you are visiting.
I want to ship my
iPAQ Pocket PC
to a repair
facility.
1. Back up your information.
2. Disconnect all external devices.
3. Pack your iPAQ Pocket PC and all external devices
in protective packaging. Include any additional
documentation or items as instructed by Customer
Support.
I cannot connect
to a network.
• Be sure you have added the necessary server
information.
• Be sure the network you are attempting to connect to is
not busy.
• Be sure the proper drivers for your card are installed.
• Be sure your user name and password are correct.
•Tap Start > Settings > Connections tab >
Connections and check your connection settings.
• Be sure the hardware you are using with your iPAQ
Pocket PC is properly configured and operational.
When I try to
open the Inbox,
Ireceive an
error or the
application
hangs.
Limit the number of e-mail services you create.
I get an error
when I try to
record a note
in Calendar or
in Tasks.
Try using a more compressed recording format in Calendar or
Tasks [e.g., 8,000 Hz, Mono (.7 KB/s) is the most
compressed format available].
Problem Solution
293146-001HamrUG.book Page 2 Friday, April 11, 2003 2:08 PM