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User’s Guide 9–1
9
Troubleshooting
Use the following suggestions to troubleshoot problems with the
iPAQ Pocket PC.
Problem Solution
I cannot see
anything on the
screen.
• Be sure the iPAQ Pocket PC is powered on.
• Be sure the iPAQ Pocket PC is connected to the AC
Adapter and the USB Synchronization Cradle/Charger.
• Reset the device by using the stylus to lightly press the
reset button on the back of the unit.
I cannot keep my
battery charged.
• Always keep the iPAQ Pocket PC connected to the AC
adapter when you are not using it.
• In the backlight settings, adjust the bar to a lower level to
conserve the more battery power.
The backlight
keeps turning
off.
• Change the time the backlight stays on and select the
option to turn on the backlight when you touch the screen
or push a button.
• In Backlight Settings, increase the amount of time the
backlight stays on if not in use.
I want to travel
with my iPAQ
Pocket PC.
• Back up your information.
• Take a copy of your backup with you on a CompactFlash
or SD memory card.
• Disconnect all external devices.
• Take the AC Adapter and Charger Adapter with you.
• Keep your iPAQ Pocket PC in a protective case and take it
with your carry-on luggage.
293146-001HamrUG.book Page 1 Friday, April 11, 2003 2:08 PM