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TROUBLESHOOTING GUIDE
TELEPHONE
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a working outlet?
— Is the telephone line cord connected to the base unit
and the wall jack?
• Connect another phone to the same jack; the problem
might be your wiring or local service.
• Is the cordless handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK/callback
button? Did the charge/page indicator on the base come
on? The battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds.
Dial tone is OK, • Make sure the TONE/PULSE switch on the base is
but can’t dial out set to the type of phone service you are subscribed to.
Handset/Base does • Make sure the handset ringer switch is turned to on and
not ring the base ringer is programmed to HI.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try
unplugging some phones.
• Check for dial tone.
You experience static, • Change channels.
noise, or fading in and out • Move closer to base (cordless handset might be out
of range).
• Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
• Charge battery.