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CALL TRANSFER (To An Outside Party)
The Call Transfer (to an outside party) feature lets you pass a call from
your extension to an outside party. Your system must be programmed
to allow this feature.
To transfer a call to an outside party:
Action Results
1. Ask the connected party
to wait.
2. Press Flash. You hear recall dial tone.
The connected party is
automatically placed on
hold.
3. Dial the code _____ for an
outside line and the outside
number.
OR
Dial the speed calling code You hear ringback.
_____ .
4. Announce the call when the
outside party answers.
5. Hang up. The call transfers.
NOTES
1. If the party does not answer or is busy, press Flash and listen for
service tone. You will return to the original call in four seconds.
2. You can also provide an unannounced transfer by simply hanging
up once the called number begins ringing.
3. If the extension you have called is call forwarded to a voice mail
system, contact your System Administrator for instructions on
releasing the call to return to the original party.
4. If the called party does not answer, your extension will be recalled.