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CALL HOLD
The Call Hold feature is used to put a telephone call on hold. The
extension is then free to handle other calls. The call on hold can be
picked up from another extension. When a call is on hold for longer
than the predefined period, it calls back to the extension where the call
was placed on hold. If you are placed on hold by the other caller, you
can also put the same call on hold. This is called Mutual Hold.
To put a call on hold:
Action Results
1. Ask the party to wait and
remain on the line.
2. Press Flash. You hear recall dial tone.
3. Dial the call hold registration You hear service tone.
code _____ .
4. Hang up.
To pick up a call on hold from your extension:
Action Results
1. Lift handset. You hear dial tone.
2. Dial the call hold local You are connected with the
retrieve code _____ . call.
To pick up a call on hold from another extension:
Action Results
1. Lift handset. You hear dial tone.
2. Dial the call hold remote
retrieve code _____ .
3. Dial the extension number You are connected with the
where the call was placed call.
on hold.