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CALL TRANSFER (To Another Extension)
The Call Transfer (to another extension) feature lets you pass a call to
another extension.
To transfer a call to another extension:
Action Results
1. Ask the connected party
to wait.
2. Press Flash. You hear recall dial tone.
The connected party is
automatically place on hold.
3. Dial the extension number You hear ringback tone.
where you want the call
transferred.
4. Announce the call when the
called party answers and
hang up.
OR
Hang up without announcing The call transfers.
the call.
NOTES
1. Press Flash to reconnect to the original party if the extension
where you want the call transferred does not answer or is busy.
2. You are automatically reconnected to the original party if the
extension where the call is transferred answers and then hangs
up before you hang up your telephone.
3. If the extension you have called is call forwarded to a voice mail
system, contact your System Administrator for instructions on
releasing the call to return to the original party.
4. If the called party does not answer, your extension will be
recalled.