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6
CLASS OF
SERVICE
(COS)
There are references to your extension's Class
of Service (COS) throughout this guide. Class of
service allows or denies you access to various
features within the F9600/F9600c system.
RESTRICTION
MODE (RSM)
Extensions that are permitted access to outside
lines may or may not be able to make the following
types of calls, depending on the RSM of the
extension:
• Local.
• Long distance.
• International calls.
FACILITY
RESTRICTION
LEVEL (FRL)
Facility restriction level is assigned to your
extension to establish the call waiting priority for
ARS/AAR camp-ons.
SYSTEM
FORWARDING
System forwarding can be set up so that inside
and outside calls can route to different
destinations. System forwarding can forward to the
following:
• Call Forward - No Answer (inside).
• Call Forward - No Answer (outside).
• Call Forward - Busy (inside).
• Call Forward - Busy (outside).
• Do Not Disturb (inside).
• Do Not Disturb (outside).
• Call Forward - All Calls (inside).
• Call Forward - All Calls (outside).
NOTES
1. You can override system forwarding by
manually registering one of the extension Call
Forward features.
2. System forwarding is programmed into the
system data base. This feature may not be
registered by an extension.