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The Scout Telephone for Supervisors
•
QuickQ versions using software release 3.0 (or later) allow the
use of up to nine Scout digital wireless telephones. Using these
telephones provides users with maximum freedom to move about
within the call center.
•
The F1 button should be programmed as the OAI button (labeled
ACD) on your Scout telephone. This button enables you to sign
into QuickQ. Buttons F2, F3, and F4 should be programmed to
function the same as the three interactive buttons on the propri
-
etary 12-button and 24-button telephones while QuickQ is active.
• All displays shown in this guide are as seen on the 20-character
(10 characters x two lines) Scout display.
QuickQ GCA70-345
Supervisor’s User Guide for the Scout Telephone 1