1
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 6
Getting Started
This guide provides information to help you use your Cisco Small Business
IP Phone with the Cisco Unified Communications UC320W. Before using your
phone, read this chapter to become familiar with the phone features. Refer to
these topics:
• Overview of the Cisco Small Business IP Phones, page 7
• Phone Features, page 8
• Cisco SPA500S Attendant Console, page 14
• Connecting Wired and Wireless Headsets (Optional), page 15
• Using Softkeys to Handle Calls, page 17
• Using Your Line Buttons, page 20
• Using the Feature Buttons, page 21
• Entering and Editing Characters, page 23
Notes:
• This guide is intended for phone users with a Cisco UC320W phone
system. Some features vary in other call control environments. For other
phone documentation, see Appendix B, “Where to Go From Here.”
• For information about using an FXS phone with the Cisco UC320W, see
Appendix A, “Using an Analog Phone with the Cisco UC320W.”