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Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features
OL-23884-03
Receiving Voice-mail Messages in Your E-mail
Step 4 To end the live record function, press the End button or hang up.
The recorded conversation is saved as a voice message in the mailbox of the subscriber who initiated the
recording.
Receiving Voice-mail Messages in Your E-mail
Note This feature is not available on all systems. Contact your system administrator.
You can set up Cisco Unity Express to deliver your voice-mail messages to an e-mail program. You must
use a standard IMAP e-mail client. Your voice-mail messages are sent to your e-mail program as an
e-mail file attachment in .wav file format. The file can be played with a media player such as Microsoft
Windows Media Player.
The following e-mail programs are supported in Cisco Unity Express 8.6:
• Iphone third party clients
• Cisco Mobile 8.0 (supported on Iphone)
• Cisco Unified Personal Communicator (CUPC) 8.5
• Cisco Unified Communications Integration™ for Microsoft Office Communicator 8.0
• Microsoft Outlook 2010/2007/2003/XP
• Microsoft Entourage 2008
• Microsoft Windows Live Mail 12.0
• IBM Lotus Notes 8.5
• IBM Lotus Notes 8.0
• IBM Lotus Notes 7.0
Note User authentication—user ID and password—is required for web-based applications using HTTPS or
HTTP over Secure Socket Layer (SSL).
Downloading Voice-mail Messages
You will need to see the documentation for your e-mail program for instructions on how to set up your
program to retrieve IMAP messages.
Cisco Unity Express voice-mail messages download to a folder called Inbox. If you are having problems
retrieving voice-mail messages, check the following: