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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1
OL-8187-01
QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1
Programming the QSIG/DPNSS Phone System
• The number of calls Cisco Unity Connection will answer when call traffic is at its peak.
• The expected length of each message that callers will record and that users will listen to.
• The number of users.
• The number of calls made for message notification.
• The number of MWIs that will be activated when call traffic is at its peak.
• The number of TRAP connections needed when call traffic is at its peak. (TRAP connections are
used by Cisco Unity Connection web applications and e-mail clients to play back and record over
the phone.)
• The number of calls that will use the automated attendant and call handlers when call traffic is at its
peak.
It is best to install only the number of voice messaging ports that are needed so that system resources are
not allocated to unused ports.
The Number of Voice Messaging Ports That Will Answer Calls
The calls that the voice messaging ports answer can be incoming calls from unidentified callers or from
users. Assign all of the voice messaging ports to answer calls.
You can set voice messaging ports to both answer calls and to dial out (for example, to set MWIs).
The Number of Voice Messaging Ports That Will Dial Out
Ports that will dial out can do one or more of the following:
• Notify users by phone, pager, or e-mail of messages that have arrived.
• Turn MWIs on and off for user extensions.
• Make a TRAP connection so that users can use the phone as a recording and playback device in
Cisco Unity Connection web applications and e-mail clients.
Preparing for Programming the Phone System
Record your decisions about the voice messaging ports to guide you in programming the phone system.
Programming the QSIG/DPNSS Phone System
For information on provisioning a QSIG or DPNSS phone system to integrate with Cisco Unity
Connection, refer to the Cisco EGW 2200 documentation.
Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity Connection
that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice
messaging port is set only to Dialout MWI, do not send calls to it.
Note You can use alternate extensions to create multiple line appearances, enable easy message access from
cell phones, and simplify addressing messages to users at different locations in Cisco Unity Connection.
Enabling alternate MWIs lets Cisco Unity Connection turn MWIs on at more than one extension. For
details, see the “Appendix: Using Alternate Extensions and MWIs” section on page 15.