Filter
Top Products
4
QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1
OL-8187-01
QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1
Planning How the Voice Messaging Ports Will Be Used by Cisco Unity Connection
Integrations with Multiple Phone Systems
Cisco Unity Connection can be integrated with multiple phone systems at one time. For the most recent
information on and instructions for integrating Cisco Unity Connection with multiple phone systems,
refer to the Multiple Phone System Integration Guide at
http://www.cisco.com/en/US/products/ps6509/products_installation_and_configuration_guides_list.ht
ml.
Planning How the Voice Messaging Ports Will Be Used by
Cisco Unity Connection
Before programming the phone system, you need to plan how the voice messaging ports will be used by
Cisco Unity Connection.
Unlike other integrations, the hunt group mechanism for a QSIG/DPNSS phone system integration is
implemented on the Cisco Unity Connection server. Within a port group, each incoming call hunts for
an available voice messaging port among all the ports in a round-robin (or circular) fashion. If a voice
messaging port in the cluster is set not to answer calls or is not enabled, a call reaching that port may
receive a busy signal.
Table 1 describes the voice messaging port settings in Cisco Unity Connection that can be set on
Telephony Integrations > Port of Cisco Unity Connection Administration.
The Number of Voice Messaging Ports to Install
The number of voice messaging ports to install depends on numerous factors, including:
Identified user messaging
Cisco Unity Connection automatically identifies a user who leaves
a message during a forwarded internal call, based on the extension
from which the call originated.
Message waiting indication
When a message is waiting for a user, Cisco Unity Connection
notifies the phone system to activate the message waiting indicator
(MWI) on the user extension.
Table 1 Settings for the Voice Messaging Ports
Field Considerations
Enabled Check this check box.
Answer Calls Check this check box.
Caution All voice messaging ports connecting to the phone system must have the
Answer Calls box checked. Otherwise, calls to Cisco Unity Connection may
not be answered.
Perform Message Notification Check this check box to designate the port for notifying users of messages.
Send MWI Requests Check this check box to designate the port for turning MWIs on and off.
Allow TRAP Connections Check this check box so that users can use the phone as a recording and playback device
in Cisco Unity Connection web applications and e-mail clients.