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Understanding Additional Configuration Options
Your system administrator can configure your phone to use specific button and softkey templates
along with special services and features, if appropriate. This table provides an overview of some
configuration options that you might want to discuss with your phone system administrator based on
your calling needs or work environment.
Note You can locate Phone Guides and other documents listed in this table on the web:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.
htm
If you... Then... For more information...
Need to handle more
calls on your phone line
Ask your system administrator to
configure your line to support more
calls.
Talk to your system administrator
or phone support team.
Work with (or work as)
an administrative
assistant
Consider using a shared line. See Using a Shared Line, page 28.
Want to use one
extension for several
phones
Request a shared line. This allows you
to use one extension for your desk
phone and lab phone, for example.
See Using a Shared Line, page 28.
Share phones or office
space with coworkers
Consider using:
• Call Park to store and retrieve calls
without using the transfer feature.
• Call Pickup to answer calls ringing
on another phone.
• A shared line to view or join
co-workers’ calls.
• Cisco Extension Mobility to apply
your phone number and user
profile to a shared Cisco Unified IP
Phone.
Ask your system administrator
about these features and see:
• Advanced Call Handling,
page 25.
• Using a Shared Line, page 28.
• Using Cisco Extension
Mobility, page 33.
Want to temporarily
apply your phone
number and settings to
a shared Cisco Unified
IP Phone
Ask your system administrator about
the Cisco Extension Mobility service.
See Using Cisco Extension
Mobility, page 33.