Cisco Systems 7911G IP Phone User Manual


 
Basic Call Handling
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 17
Switching Between Multiple Calls
You can switch between multiple calls on your phone.
Switching an In-Progress Call to Another Phone
You can switch in-progress calls between the desktop phone and your cellular phone or other remote
destination.
Viewing Multiple Calls
Understanding how multiple calls are displayed on your phone can help you organize your
call-handling efforts.
Your phone displays calls as follows for the highlighted line:
Calls with the highest precedence and longest duration display at the top of the list.
Calls of a similar type are grouped together. For example, calls that you have interacted with are
grouped near the top, and calls on hold are grouped last.
If you want to... Then...
Switch between connected
calls
1. Make sure the call that you want to switch to is highlighted.
2. Press . Any active call is placed on hold and the selected call
is resumed.
Switch from a connected call
to answer a ringing call
Press Answer. Any active call is placed on hold.
If you want to... Then...
Switch an in-progress
call on your desktop
phone to a cellular
phone
1. Press the Mobility softkey and select Send call to mobile.
2. Answer the in-progress call on your cellular phone.
Switch an in-progress
call from a cellular
phone to your desktop
phone
1. Hang up the call on your cellular phone to disconnect the cellular
phone, but not the call.
2. Press Resume on your desk phone within 4 seconds and start talking
on the desk phone.