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Elements – New Style – Edition 4 – 31.08.06 – 7644
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
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• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries.
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• Is the handset registered correctly to the base, see page 53.
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
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• The batteries are low, place the handset on the base/charger to recharge.
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• Try cleaning the charging contacts.
• Check that the mains power is correctly connected.
You hear the busy tone when you press .
• Make sure the handset is in range of the base.
• Another handset registered to your BT Elements base may be on the line.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 37.
• The caller may have withheld their number.
• An exact name/number match was not found in your phonebook. Check that you have stored the
full STD dialling code.
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