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Customer service
Visit the Avaya Web site to access the complete range of services and
support that Avaya provides. Go to www.avaya.com or go to one of the
pages listed in the following sections.
Navigation
• “Getting technical documentation” on page 24
• “Getting product training” on page 24
• “Getting help from a distributor or reseller” on page 24
• “Getting technical support from the Avaya Web site” on page 24
Getting technical documentation
To download and print selected technical publications and release notes
directly from the Internet, go to www.avaya.com/support.
Getting product training
Ongoing product training is available. For more information or to register,
you can access the Web site at www.avaya.com/support. From this Web
site, you can locate the Training contacts link on the left-hand navigation
pane.
Getting help from a distributor or reseller
If you purchased a service contract for your Avaya product from a
distributor or authorized reseller, contact the technical support staff for
that distributor or reseller for assistance.
Getting technical support from the Avaya Web site
The easiest and most effective way to get technical support for Avaya
products is from the Avaya Technical Support Web site at
www.avaya.com/support.