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Terms you should know
206
System or Switch
Your office communication system.
Switchhook
A button on which the handset presses down, disconnecting your
call when you replace the handset. The handset (when lifted)
releases the switchhook, and you either answer a call or you
receive a dial tone to make a call.
User interface
Screen displays that interact with the end user as a result of an
action or event.
Visual Alerter/Message Waiting indicator
An LCD or an LED that flashes to indicate that a message is
waiting or when the ringer is on.
VoIP
Voice over Internet Protocol. This is a telephone technology
where voice and control signals are transmitted over an IP, or
Internet Protocol, packet-switched network. This makes more
efficient use of network resources and allows more sophisticated
features than traditional telephone technology, where audio is
transmitted over a circuit-switched network.