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Sending an incoming call directly to voicemail
Scroll right to access the Feature menu and select the Transfer to Voicemail feature.
Ignoring an incoming call
Press Ignore to turn off the ringer for an incoming call.
Making a Call
If you are not on a call, simply dial the number you want to call. If your dialing option is set
to "editable" you can edit the number as you enter it, then call it using softkeys; see Making
a call using edit dialing for information. Use the Phone screen to view and manage calls.
Press Phone to view the main Phone screen at any time.
Lift the handset, or press Speaker or a line button for an available line.
Making an emergency call
You do not have to be logged in to make an emergency call. When set up by your system
administrator, the Phone screen has an Emergency softkey to immediately connect you
with a preset emergency services number.
1. Press the Emerg softkey. If you do not see an Emerg softkey, pick up the handset
or press the Phone button.
2. If the telephone prompts "Do you want to make an emergency call?" press the
Yes softkey.
3. Some phone systems will call back to confirm the emergency status. The phone
automatically answers the incoming call on the Speaker and displays "Emergency
Call in Progress."
4. To end the emergency call, press the End Call softkey or press the Speaker
button.
Redialing a number
1. From the Phone screen, press Redial.
Note:
The last number will be redialed or you will see a list of the most recent numbers
that you have dialed, from which you can select one to redial. See Setting Redial
Options for information on redial settings.
2. If you are working with a redial list, scroll to the number you want to call and press
Call or OK.
Note:
Your system administrator can disable Redial functionality.
Making an emergency call
18 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide