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Appendix
Troubleshooting
The batteries
will not hold a
charge
• If the cordless handset is in its base and the charge light
does not come on, refer to The charge light is off in
this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• You may need to purchase a new battery, please refer
to the Battery installation and charging section of this
user’s manual.
• Your phone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual for fur-
ther instruction.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and tele-
phone base to reset.
• Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away from these types of electronic devices
as possible: television sets, VCRs, or other cordless
telephones.
I get noise,
static, or weak
signal even
when I’m near
the telephone
base
•
If you subscribe to DSL service and if you hear noise
during conversations and/or your caller ID features are
not functioning properly, install a DSL filter to the tel-
ephone line between the telephone base and the tel-
ephone line jack. Contact your DSL provider to obtain a
DSL filter.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless tele-
phone system that may already be installed.
• Other electronic products can cause interference
to your cordless phone. Try installing your phone
as far away from the following electronic devic-
es as possible: television sets, VCRs, or other cordless
telephones.