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Appendix
Troubleshooting
The CHARGING
light is off.
• Clean the cordless handset and charging contacts on the charger
each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly and
securely.
• Unplug the unit’s electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset and tele-
phone base to reset.
• Your telephone might be malfunctioning. Please refer to the Warranty
section of this user’s manual for further instruction.
My Caller ID is
not working.
• Caller ID is a subscription service. You must subscribe to this service
from your local telephone company for this feature to work on your
phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID
compatible equipment.
System does
not receive CID
or system does
not display
CID during Call
Waiting.
Incomplete
messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 4 minutes.
• If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
• If the the caller's voice is very soft, the system may stop recording
and disconnects the call.
Difficulty hear-
ing messages.
• Press VOLUME ^ to increase speaker volume.
• Remove any stickers that may have come on your telephone
base and/or handset when you purchased it, they may be
obstructing your messages when you play them.
System does
not answer
after correct
number of
rings.
• Make sure that the answering system is on (see page 36).
• If Toll Saver is activated, the number of rings changes to 2 when there
are new messages waiting (see page 39).
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system will answer after
10 rings.