AT&T BCM50 IP Phone User Manual

AT&T IP Flexible Reach Service
Nortel BCM50 Release 3.0 SIP Configuration Guide
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5.3 Log Management
Another extremely useful tool is the “Log Management.” This allows you to
quickly and easily collect all relevant logs files and other information to help the
various support teams debug any problems you may have with your BCM50.
The entire log files required to diagnose a problem is consolidated into a single
Figure 29: Log Management
When you first suspect a problem with your BCM50, it is important that you go
into the “Log Management” screen and download the log file to your PC. Even if
you end up resolving the issue, it is good to know that this information has been
captured if it does end up being required.
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