AT&T BCM50 IP Phone User Manual

AT&T IP Flexible Reach Service
Nortel BCM50 Release 3.0 SIP Configuration Guide
© 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T
logo and all other AT&T marks contained herein are trademarks of AT&T
Intellectual Property and/or AT&T affiliated companies. All other
marks contained herein are the property of their respective owners.
5 Troubleshooting
This section provides some tips about troubleshooting problems
5.1 System Monitoring with BCM Monitor
A valuable application for performance monitoring is the BCM Monitor. It allows
the BCM administrator to see the current status of various parts of the BCM
system. Statistical information is provided on system throughput and other
performance-related information, including system CPU usage (graph or table
format) and memory usage (graph or table format).
If a performance display is active, it is automatically updated with real-time
performance information in user-selectable time increments.
The focus of the real-time monitoring capabilities is:
Overall system status
Utilization of resources on the Media Services Card (e.g. signaling channel
Operation of telephony applications (e.g., Messaging, Call Center, etc.).
IP telephony activity
D-channel monitoring for PRI, BRI and VoIP trunks
Figure 23: System Monitoring Example
Issue 0.7 Page 30 of 37