AT&T BCM50 IP Phone User Manual


 
AT&T IP Flexible Reach Service
Nortel BCM50 Release 3.0 SIP Configuration Guide
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5 Troubleshooting
This section provides some tips about troubleshooting problems
5.1 System Monitoring with BCM Monitor
A valuable application for performance monitoring is the BCM Monitor. It allows
the BCM administrator to see the current status of various parts of the BCM
system. Statistical information is provided on system throughput and other
performance-related information, including system CPU usage (graph or table
format) and memory usage (graph or table format).
If a performance display is active, it is automatically updated with real-time
performance information in user-selectable time increments.
The focus of the real-time monitoring capabilities is:
Overall system status
Utilization of resources on the Media Services Card (e.g. signaling channel
usage)
Operation of telephony applications (e.g., Messaging, Call Center, etc.).
IP telephony activity
D-channel monitoring for PRI, BRI and VoIP trunks
Figure 23: System Monitoring Example
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