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Chapter 4, Features
38 Aastra – 2568-004
Step Action Result
1.
Lift the handset
Or
Press
2. Press
2-beep confirmation tone
3.
Dial the extension number
of the ringing phone
The caller is connected on your
line
Call Waiting
The Call Waiting tones heard while you are on a call are:
Call Waiting Tone Description
One Short Ring Internal Call
Long Ring-Beep External Call
• If you choose not to answer the call waiting, the caller either continues to hear
ringing or could be automatically forwarded to another extension, voice mail, or the
operator, depending on the system design.
• An extension can have only one call waiting at a time. If another party calls, they
will hear busy tone or ringing if the call is programmed to ring on another extension.
• The Call Waiting tone is heard one time only and only on the extension that is called.
However, if you receive more than one call during a phone conversation, you will
hear a call waiting tone for each call.
• Internal callers dialing a busy extension hear a ring-beep tone that indicates the line is
busy and they are in the call waiting state.
• An external caller that is Call Waiting may hear a regular ringing tone in place of the
ring-beep.
• Depending on the system design, you are call waiting on a busy extension:
Until the party you are calling answers
Until a pre-set time period expires and the system forwards your call to another
extension
Until you decide to hang up