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ITE-760 User Guide
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Appendix I
Glossary
Glossary
Term Definition
Access Code A one or two digit number that must be dialed before an
outside call can be made.
Account Code A billing number for long distance calls that may be
assigned as a part of a user's dialing procedure.
Alphabetic Keypad A QWERTY keyboard located under the cover at the
bottom of the phone.
Authorization Code A unique number that may be assigned to a user or a
directory number which, when dialed, permits authorized
usage of system features.
Centergy Reporting
Centergy ® is a call center management tool that
integrates with the Pointspan system.
Code (Abbreviated Dial) The single or double-digit number that a user assigns to a
phone number when setting up Abbreviated Dial feature.
This code number is used in place of the complete phone
number.
Extension/Directory Number A number assigned to an individual telephone set which,
when dialed, allows access to that telephone set; an
internal phone number.
External (call or number) A call to a number that is outside of the phone system.
Feature Codes A combination of the star (*) or the pound (#) symbol
plus a single digit of the pad. Each code accesses a
specific system feature.
Example: Feature Code "*3" activates the Call Forward
feature. See Feature Codes in Chapter 4.
Or
A Numeric Feature Code (two to four digits) is used to
access features on rotary phones that do not have a * or a
# symbol.
Features Capabilities of a phone other than placing and receiving
calls. For example, Hold, Transfer, Call Forward, Call
Back Queuing, etc.