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92 Model 6757i IP Phone User Guide
Line Keys and Softkeys
Configuring an Automatic Call Distribution (ACD) Key
Use the following procedure to configure ACD on the 6757i IP Phone. The procedure shows the
softkey screens as an example.
1. Click on Operation->Softkeys and XML.
or
Click on Operation->Expansion Module <N>.
Softkeys
2. Select from “Key 1” through “Key 10” on the Top keys.
or
Select from "Key 1" through "Key 20" on the Bottom keys.
3. In the "Type" field, select "Auto call distribution".
4. In the "Label" field, enter a label to apply to this ACD key.
5. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1
through 9.
6. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the “idle” state for
this softkey.
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