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158 Model 6757i IP Phone User Guide
Handling Calls
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you
have entered the number. The call goes directly to the extension or outside line you transferred
to. If the party you are transferring the call to does not answer, the transferred call rings back to
your extension.
Consultative Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, simply remain on the line until the receiving party answers the
call. After consulting with the receiving party, you can either complete the transfer or cancel the
transfer to go back to the original call.
When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys
by default. Use this key to transfer calls.
Screen that displays when handset is lifted
IP Phone UI
L1
John Smith
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