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Model 57i CT IP Phone User Guide 79
Line Keys and Softkeys
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup
(GCP) features.
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored
extension. You can configure this feature using the Aastra Web UI to create a DCP or
GCP softkey on the IP phone. When you configure a DCP softkey, you specify the
extension that you want to monitor. Then, when the monitored extension receives a
call, you press the DCP softkey to pick up the call. If the monitored extension
receives multiple incoming calls simultaneously, the IP Phone UI displays a list of
incoming calls. You select a call from this list, and are connected to the call.
When you configure a GCP softkey, you specify the ring group (for example,
extensions 2200 - 2210) that you want to monitor for incoming calls. When an
incoming call is received on any of these extensions, the Operator presses the GCP
softkey and is connected to the call. If multiple incoming calls are received
simultaneously, the Operator press the GCP softkey, selects an extension from a list,
and presses the Pickup softkey to answer the call.
Note: Your System Administrator must configure the extension range for the
Group Call Pickup feature. Contact your System Administrator for more
information.