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Additional Information
In Case Of Difficulty
If you have difficulty operating your phone, the suggestions below should solve
the problem. If you still have difficulty after trying these suggestions, call Vtech
Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-
267-7377.
The Phone Doesn’t Work At All
• Make sure the Handset Security Code is properly loaded into the Base Unit.
• Make sure the Power Cord is plugged into the Base and Handset Chargers.
• Make sure the telephone line cord(s) is plugged firmly into the Base Unit
and the telephone wall jack.
• Make sure the batteries are properly charged. If the low battery indicator
is shown, the battery pack needs charging.
No Dial Tone
• First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the Base Unit from the telephone
jack(s) and connect a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service. Contact your local
telephone company.
You Get Noise, Static, Or A Weak Signal Even When You’re Near The Base
Unit
• Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try moving the appliance or the Base Unit
to another outlet.
You Get Noise, Static, Or A Weak Signal When You’re Away From The Base
Unit
• You may be out of range. Either move closer to the Base, or relocate the Base
Unit.
• The layout of your home or office may be limiting the range. Try moving
the Base Unit to another position.
• Make sure the Base Unit Antenna is rotated up.
Additional Information
Taking Care Of Your Telephone
Your VT 40-2421 cordless telephone system contains sophisticated electronic
parts, so it must be treated with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect
your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors
in the rain, or handle it with wet hands. Do not install your Base Unit near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, use caution when using electric appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many
years. Clean it only with a soft cloth slightly dampened with water or a mild
soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If your Base Unit should fall into water,
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD
AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit
out by the unplugged cords.
Maintenance