Filter
Top Products
www.vtechphones.com
29
Additional information
Problem Suggestion
My calls fade in and
out while I’m using my
handset.
• Other electronic products can cause interference with your cordless telephone. Try installing
your telephone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience
static on your telephone while the microwave oven is in operation. Do not install this telephone
in the same outlet or near the microwave oven.
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/
surge protector) into a different location. If this solves the problem, relocate your telephone or
modem farther apart from one another, or use a different surge protector.
• Relocate your telephone to a higher location. The telephone will have better reception when
installed in a high area.
• If the other telephones in your home are having the same problem, the problem is in your wiring
or local service.
The CHARGE light
is off.
• Clean the handset and charging contacts on the telephone base each month using a pencil
eraser or cloth.
• Make sure the power and line cords are plugged in correctly and rmly.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the handset and the telephone to synchronize.
• Your telephone might be malfunctioning. Please refer to the Warranty section of this user’s
manual for further instruction.
Troubleshooting