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Problem Suggestion
UNABLE TO CALL,
TRY AGAIN displays
on my handset.
• Move the handset closer to the telephone base. It might have been moved out of range.
• If the handset is in its charger and the CHARGE light does not light, refer to the CHARGE
light is off (page 29) in this troubleshooting section.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the handset and telephone to reset.
• Other electronic products can cause interference with your cordless telephone. Try installing it
as far away from these types of electronic devices as possible: wireless routers, radios, radio
towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
The battery does not
hold a charge.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its charger when not in use.
• You may need to purchase a new battery. Please refer to the Installation section of the system’s
user’s manual.
• Your telephone might be malfunctioning. Please refer to the Warranty section (pages 31-32)
of this user’s manual for further instruction.
Troubleshooting