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Additional information
Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure there is a dial tone before dialing. The handset may take a second or two to synchronize
with the telephone base and produce a dial tone. This is normal. Wait an extra second before
dialing.
• Make sure your telephone is set to the correct dial mode for the type of service that you have (pulse
or touchtone). Refer to the Telephone settings section (page 11) of this user’s manual to set the
dial mode.
• If the other telephones in your home are having the same problem, the problem is in your wiring
or local service. Contact your local telephone company.
• Eliminate any background noise. Noise from a television, radio or other appliances may cause the
telephone not to dial out properly. If you cannot eliminate the background noise, rst try muting the
handset before dialing, or dialing from another room in your home with less background noise.
My handset beeps
four times and isn’t
performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
different, working outlet not controlled by a wall switch.
• Move the handset closer to the telephone base. It might have been moved out of range.
• If the handset is in its charger and the CHARGE light does not light, refer to Charge light is
off (page 29) in this Troubleshooting guide.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless telephone. Try installing
your telephone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless telephones.