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Appendix
76
I hear other calls when using the cordless handset/headset.
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or telephone
service. Call your telephone service provider.
The other party cannot hear my voice during a call.
Make sure the mute feature is not turned on during a call (page 26).
Registration failed appears on the handset.
Only one handset can be registered at a time. If you have multiple handsets to register,
please follow the instructions on page 70 for the first handset. Once a handset has been
successfully registered, repeat the steps for each handset that needs to be registered.
If you have already registered the maximum numbers of handsets and/or headsets,
you need to follow the deregistration instructions before registering a handset. Refer to
Expand your telephone system on page 70 and Deregister handsets/headsets on
page 72.
Follow the steps in Common cure for electronic equipment (page 82), then try again
to register a handset.
My headset does not work at all.
Make sure the telephone line cord is plugged firmly into the telephone base and the
telephone wall jack.
Charge the headset in the telephone base for up to three hours.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless headset and telephone
base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
If the headset battery is completely depleted, it may take up to 15 minutes to charge the
headset before the headset has enough charge to use for a short time.
The headset battery may be defective. Contact our customer service for assistance.
I cannot dial out from my cordless headset.
You must use a telephone on the same line to dial out. Once you have dialed the
number, you can press on the headset to take the call. After the headset is activated,
you can hang up the handset from which you dialed from.
If other telephones in your home are having the same problem, the problem is in your
wiring or telephone service. Contact your telephone service provider (charges may apply).
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Troubleshooting