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Answering system operation
Answering system and voicemail indicators
Your telephone has separate indicators for two different
types of voice messages: those left on its built-in
answering system and those left at your service provider’s
voicemail (fees may apply). Your telephone’s built-in
answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
If and XX New messages display on the
handsets and the message window on
the telephone base ashes, there are new
messages in the built-in answering system,
press
PLAY/STOP/
on the telephone base.
To listen to messages with a handset, see
To play messages with a handset on
page 91.
If and New voicemail display on the
handsets, your telephone service provider is
indicating that it has new voicemail for you. To
listen to your voicemail, you typically dial an
access number provided by your telephone
service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers.
To learn how to program your voicemail settings, contact your telephone
service provider. If you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
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HANDSET
1 New message
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