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[ 42] ADDITIONAL INFORMATION
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The status LED won’t light • Make sure the AC adapter is plugged into the base unit
when the handset is placed and wall outlet.
in the base unit. • Make sure the handset is properly seated in the base unit.
• Make sure the charging contacts on the handset and
base unit are clean.
The audio sounds weak • Press during a call to help eliminate
and/or scratchy. background noise.
• Make sure that the base unit antenna is in a vertical position.
• Move the handset and or base unit to a different location
away from metal objects or appliances and try again.
• Make sure that you are not too far from the base.
Can’t make or receive calls. • Check both ends of the base unit telephone line cord.
• Make sure the AC adapter is plugged into the base unit
and wall outlet.
• Disconnect the AC adapter for a few minutes,
then reconnect it.
• Reset the digital security code (See page 39).
• Make sure is pressed.
TRU546 ENG 7/25/01 1:21 PM Page 42