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If… Try…
A cordless handset
says
Unavailable
.
Moving the handset closer to the base.
Seeing if another station has Privacy Mode on (see
page 30).
Making sure the base is plugged in.
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No stations will
display any Caller ID
information.
Letting calls ring at least twice before answering.
Seeing if the call was placed through a
switchboard.
Checking with your telephone service provider to
make sure your Caller ID service is active.
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I can't dial from the
Caller ID list.
Making sure you entered the correct area code. If
you have to dial all 10 digits, you need to delete the
area code (see "Seven-digit Dialing" on page 23).
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Caller ID displays
briefly and then
clears.
You may have to change the line mode. Contact
customer service for more information.
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I can’t transfer calls. Resetting all the handsets (see page 44).
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I can’t get two
cordless handsets to
talk to the caller.
Making sure both handsets are registered to this
base.
Making sure no station is in Privacy Mode (see
page 30).
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The phone keeps
ringing if I answer on
an extension.
You may have to change the line mode. Contact
customer service for more information.
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I can't save a number
to an existing
phonebook entry.
Seeing if the number is already in the phonebook.
Seeing if that entry already has two phone
numbers.
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The answering
system does not
work.
Making sure the answering system is turned on.
Making sure the base AC adapter is not plugged
into an that's controlled by a wall switch.
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The answering
system won't record
messages.
Making sure the
Record Time
is not set to
Announce Only
(see page 36).
Deleting messages (the memory may be full).
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