Filter
Top Products
55
Troubleshooting
Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve
your problem, please call our Customer Hotline (see the back cover for contact information).
When you have this
problem...
Try...
The charge LED won’t
illuminate when the cordless
handset is placed in the
cradle.
Checking the AC adapter connection (see page 8).
Re-seating the handset in the cradle.
Cleaning the charging contacts on the handsets (see page 54).
•
•
•
No stations can make or
receive calls.
Checking the telephone cord connection. If Check TEL Line appears on the base
or handset display, the telephone cord may not be connected correctly (see page
10).
Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see
page 9).
Changing the dial mode (see page 12).
•
•
•
A single cordless handset
can’t make or receive calls
(but other stations can).
Moving the handset closer to the base.
Resetting the handset (see page 59).
•
•
A station can make calls, but
it doesn’t ring or receive a
page.
Making sure the ringer isn’t turned off (see page 36).•
A cordless handset is not
working.
Checking the battery pack connection (see page 7).
Charging the battery for 15-20 hours.
Resetting the handset (see page 59).
•
•
•