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TROUBLESHOOTING
If your 7500AI 7500AI unit is not performing to your expectations, please try
these simple steps.
PROBLEM SUGGESTION
Answering system does not work • Make sure the telephone line cord
is plugged in.
• Make sure that the AC Adaptor
is plugged in.
• Make sure the 7500AI is turned on.
• There has been a power failure.
Disconnect the telephone line cord,
reset the 7500AI (refer to page 38) and
re-connect the telephone line cord.
Answering System does not answer • The memory may be full. Delete some
after the set number of rings. or all of the saved messages.
• You might have exceeded the total
number of REN. See page 5.
Messages are incomplete. • The incoming messages may be too
long.
• The memory may be full. Delete some
or all of the saved messages.
No sound on the speaker during call • Adjust the volume control on the side
monitoring or message playback. the 7500AI.
Cannot record outgoing message
(OGM)
• The memory may be full. Delete some
or all of the saved messages.
Cannot access remote call-in features • Make sure you’re using the correct
from another touch-tone phone. security number.
• Make sure that the touch-tone phone
you’re using can transmit the tone for
at least two seconds. If it cannot, you
may have to change to another phone.