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Strata CT Standard Telephone User Guide November 2001
Related Documents/Media Introduction
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Strata CT ACD Agent User Guide describes the ACD agent feature operation along with step-
by-step procedures for using features.
♦
Strata CT ACD Supervisor Guide provides instruction on how to use the ACD supervisor
features.
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Strata Technical Library CD-ROM enables you to view, print, navigate and search publications
for Strata DK40 and Strata CT digital business telephone systems. It also includes Strata CT ACD
Documentation, including the ACD Agent Guide and ACD Supervisor’s Guide. ACD Installation
and Programming instructions are included in the Strata CT Installation and Maintenance
Manual and the Strata CT Programming Manual.