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Strata CTX Standard Telephone User Guide October 2002
15
Advanced Operation
Call Pickup
Call Pickup
You can pick up a call that is ringing another station’s extension, a call placed on hold at another
station and other types of calls.
Group Pickup
Stations can be assigned in system programming to Pickup Groups. As many as 32 groups can be
created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing
stations that are in your group or in other groups. This feature does not pick up held calls. You may
belong to more than one group. See your CTX System Administrator for group assignments.
Page/Internal Call Pickup
This feature picks up Internal (station to station), Group Page, and All Call Page calls. If these types
of calls occur at the same time, the pickup priority is station-to-station and then Page calls in the order
of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively.
➤
To perform Call Pickup
1. Lift the handset.
2. Enter a code from the following table.
Table 2 Call Pickup Feature Codes
For Incoming Calls Dialling Description
Group
Picks up a call ringing to a member of your group.
Direct Extension
+ Primary
Ext. No.
Picks up a call ringing on any line appearance of the telephone
specified by its Primary extension number.
Directory Number
+ Ext. No.
Picks up a call ringing to the specified extension number only.
Other lines ringing on the same phone are unaffected.
Any External Call
Picks up any incoming outside line call.