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Strata CTX Standard Telephone User Guide October 2002
9
Advanced Operation
Automatic Busy Redial
Automatic Busy Redial
After reaching a busy outside number, you can activate Automatic Busy Redial so that the system
automatically redials the number at regular intervals. The system repeats the redial until the
destination is no longer busy. This feature may not be on some phones on your system. Automatic
Busy Redial is not attempted while your station is busy, but continues to time-out.
➤
To activate Automatic Busy Redial
1. When you reach a busy number, press
+ . You hear busy tone.
2. Hang up. The system redials, up to 5 to 20 times, every 30 to 180 seconds (depending on system
programming). Your telephone receives ring tone when Automatic Busy Redial dials the number and
it is available.
3. Lift the handset and wait for the party to answer. If you do not pick up the handset within recall
timeout (5 to 60 seconds) after a connection is made, you hear a muted ring for another 30 seconds,
then the call disconnects.
➤
To cancel Automatic Busy Redial
➤ Lift the handset and press
.
Automatic Callback
When you reach a busy station, you can set Automatic Callback to have the system monitor the busy
extension and notify you when it becomes idle.
Automatic Callback can also place you in queue for an available outside line, if you reach a line group
in which all lines are busy. When a station or line becomes available, the system rings your telephone.
Then when you answer, it automatically rings the intended destination. The amount of time the
system will wait for an idle destination is set in system programming.
➤
To set Automatic Callback
1. If you hear busy tone after dialling an outside line access code or a station number, press
. Busy tone
stops, followed by success tone, then busy tone resumes
.
2. Hang up. You can make other calls while waiting.