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TROUBLESHOOTING
37
Additional Information
PROBLEM
The handset battery
pack does not charge.
The unit operates
abnormally.
“Low battery” blinks on
the display.
The operation is
stopped.
When the handset is
returned to the base
unit with the volume
level set at Loud, a
momentary squeal or
howling sound may
sometimes be heard.
The phone does not
display the Caller
ID/Caller ID on Call
Waiting data.
SOLUTION
• The battery is not installed correctly.
→ Install the battery pack correctly.
• The charging contacts of the handset and base are not
clean.
→ Clean them with a dry cloth.
• The battery is several years old.
→ Replace with a new battery.
• The phone needs to be reset.
→ Disconnect the AC adaptor and reconnect it after a few
seconds.
• The battery is low.
→ Recharge the battery.
• This is normal.
→ It may be prevented by changing the volume setting to
High, Medium or Low before returning the handset to the
base unit
• You have to subscribe to Caller ID/Caller ID on Call Waiting
services.
→ Check with your local telephone company.
• You answered the call before Caller ID data is received.
→ Let the phone ring twice before you answer the call.
*SG-1800.qx 7/11/0 7:04 PM Page 37