Filter
Top Products
36
TROUBLESHOOTING
PROBLEM
No dialtone.
No calls come in.
Noise or interference.
Battery pack goes low
quickly.
SOLUTION
• The AC adaptor of the base unit is disconnected.
→ Plug the AC adaptor into the base unit and the AC
120V outlet.
• The battery is low.
→ Place the handset on the base unit to recharge.
• Telephone line cord is disconnected.
→ Check both ends of the telephone jack.
• The previous call is not disconnected.
→ Press to disconnect the line.
• Trouble with the telephone line.
→ Check an extension line.
• Outlet used is controlled by a wall switch in its OFF
position.
→ Relocate it to another outlet.
• The digital security code is changed.
→ Disconnect the power and remove the handset. After a
few seconds, restore the power and place the handset
on the base unit for at least 3 seconds.
• The handset is too far from the base unit.
→ Bring the handset near the base unit.
• The handset is too far from the base unit.
→ Bring the handset near the base unit.
• The battery is low.
→ Place the handset on the base unit to recharge.
• The base unit is located in a place with high interference.
→ Relocate it to another outlet.
• Interference from TV, appliances, etc.
→ Press to select a clearer channel, or relocate
the base unit.
• There may be line noise.
→ Check with another telephone.
• The volume control is set too high.
→ Reduce volume to a lower setting.
• The base antenna is not in a vertical position.
→ Lift the antenna to a vertical position.
• The battery pack was not fully charged at the initial
charging.
→ Charge the battery pack for 12 to 16 hours without any
interruption.
• The battery is several years old
→ Replace with a new battery
CHANNEL
TALK
Should any problem occur with the set, use the following simple tests to determine
whether or not servicing is required.
*SG-1800.qx 7/11/0 7:04 PM Page 36